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The COVID-19 Utility Municipal Relief Program can now provide more than one payment to utility customers with overdue utility bills that have experienced economic hardship due to the pandemic. Please contact Utility Billing Customer Service at 757-516-1001 for more information.


Vision Statement

In the year 2030, the City of Franklin, Virginia will be known as...

A city that inclusively recognizes and embraces the racial and cultural diversity of its community

A city that is business friendly and invites diversified business development leading to economic opportunity for its citizens

A city that provides its citizens with a high quality public education

A city that acknowledges and finds solutions to the leading social issues that affect the quality of life

A city that encourages its citizens to participate in an open, inclusive and visionary government

A city that is financially sound and responsible while preserving its aesthetic appeal and sustaining quality services to the public provided by committed employees and talented citizens

A city that has meaningful and productive partnerships with agencies and neighboring communities in order to develop more efficient ways to enhance services

A city with progressive growth and development that embraces its history, beauty and sense of community