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Due to Governor Northam's current order for Virginia to be in Stage 3 of COVID-19 recovery, City of Franklin city hall is now open to the public with social distancing and masks required. Please reserve the hours between 8:30am to 9:30am for those citizens over the age of 65 and those with compromised immune systems.

Information Technology

Welcome to the City of Franklin Information Technology Department. We hope you'll find this site useful in answering your questions regarding our department. We are continuing to add more and more updated information to the site. So, please keep checking back. Thank you for your interest.
The Information Systems Department is responsible for most electronic information processing in the City and is the primary resource for the planning, implementation, and maintenance of data, voice, and video technology. The department also runs the local PEG cable channel.

The Department maintains, develops, and supports systems in the areas of finance, personnel, human services, licenses, real estate assessments, code enforcement, planning, public safety and others.

Technology Overview

The City of Franklin currently has single mode fiber optic cable running to its' departmental buildings.

Our internal network has a multi-platform operating systems structure consisting of:
Cisco and Dell Servers running on windows platforms, Microsoft Exchange Mail Servers, Barracuda Email Firewalls, Cisco Routing and Switching Equipment, Microsoft Windows 7 Clients, SUSE Linux Servers, Cisco UC Phone System, Document Imaging, Wireless Capabilities, and GIS.

AS400 Mainframe

Accounting, Payroll, Utility Billing, Commissioner of Revenue & Treasurer