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Due to Governor Northam's current order for Virginia to be in Stage 2 of COVID-19 recovery, City of Franklin city hall is now open to the public with social distancing required and masks strongly encouraged. Please reserve the hours between 8:30am to 9:30am for those citizens over the age of 65 and those with compromised immune systems.

Public Information

The Public Information Office (PIO) is a division of the City Manager's Office. The Public Information Office functions as the central resource for all internal and external communications for the City of Franklin. Media Relations includes, the City's Web Site, City Cable Channel 13, printed materials, and press releases.

Public Information Office - What do we do?


The job of the PIO is to inform the public with information that ensures the safety of our citizens within the community and is to collect, verify and disseminate information to the public that will help them make decisions about health, safety and welfare. We are to do the following:

  • Educate and inform
  • Change human behavior or attitudes
  • Call people to act
  • Create positive impressions of the agency with the community

The PIO's purpose is to convey information that:

  • Saves lives
  • Protects property
  • Minimizes negative impact on the environment

The City of Franklin has the following PIO's in place: 

  • Tim Dunn - Franklin Fire & Rescue


Please feel free to contact info@franklinva.com if you need any assistance or information.