The COVID-19 Utility Municipal Relief Program can now provide more than one payment to utility customers with overdue utility bills that have experienced economic hardship due to the pandemic. Please contact Utility Billing Customer Service at 757-516-1001 for more information.
Fraud, Waste & Abuse Hotline
Monday, November 25, 2019
The City of Franklin now has a Fraud, Waste and Abuse hotline. If you observe fraud, waste or abuse of city resources please dial 757-562-4078, leave a message and someone will investigate. These calls will remain confidential.