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COVID-19 Utility Relief Program is now available. It provides a one-time payment that is available to utility customers with overdue utility bills that have experienced economic hardship due to the pandemic. Please contact Utility Customer Service at 757-516-1001 for more information.

Fraud, Waste & Abuse Hotline

Monday, November 25, 2019

The City of Franklin now has a Fraud, Waste and Abuse hotline. If you observe fraud, waste or abuse of city resources please dial 757-562-4078, leave a message and someone will investigate. These calls will remain confidential.