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Due to Governor Northam's current order for Virginia to be in Stage 3 of COVID-19 recovery, City of Franklin city hall is now open to the public with social distancing and masks required. Please reserve the hours between 8:30am to 9:30am for those citizens over the age of 65 and those with compromised immune systems.

To Report Abuse

To report any alleged adult or child abuse please contact our office at (757) 562-8520,

Monday through Friday between the hours of 8:30am and 5:00pm (excluding holidays) and you will be connected with a Family Services Specialist. 


If our office is closed, please call the following State Hotline telephone numbers.  The hotline telephone numbers are available 24 hours per day.

For the Virginia Adult Protective Services hotline, please call: 1-888-832-3858.

For the Virginia Child Protective Services hotline, please call: 1-800-552-7096.