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Why
did I recieve a "Mailbox Over It's Size Limit" message?
Each person who uses FCCO's e-mail system has a 800 megabyte disk
space limit on FCCO's Exchange server. 800mb equates to 800,000
kilobytes, which is how the automatic e-mail reports disk usage to you.
If
you have received an e-mail message like the one below, this means you
have exceeded this 800mb (or 800,000kb) limit.
The
area highlighted in Red is where your current mailbox size is reported
to you.
Your mailbox has exceeded one or more size limits set by your administrator. Your mailbox size is 1014343 KB. Mailbox size limits: You will receive a warning when your mailbox reaches 800000 KB.You may not be able to send or receive new mail until you reduce your mailbox size. To make more space available, delete any items that you are no longer using or move them to your personal folder file (.pst). Items in all of your mailbox folders including the Deleted Items and Sent Items folders count against your size limit. You must empty the Deleted Items folder after deleting items or the space will not be freed. See client Help for more information. |
If you are near this limit, what can you do? Below are some suggestions.
- Empty your "Deleted Items" folder. This folder counts toward the 800mb limit, just like every other folder.
- Delete some items out
of Sent Items. If you send a 5mb file to someone, a 5mb copy of that
message is placed in your "Sent Items" and counts toward your
800mb limit. This can get quite large if you send lots of large
files.
What can I do if
I continually exceed this limit?
If you are always fighting to stay
under this 800mb limit, you may be better off to use an Outlook client
(Outlook 2003, Outlook 2002, or Outlook 2000) rather than Outlook Web
Access. An Outlook client will allow you to move files into
Personal Folders on your computer, which moves them OFF the FCCO e-mail
server. Then, you will be limited only by the amount of disk
space your own computer has. Some copies of Microsoft Office include
Outlook, so you may already have the software on your computer.
You may also check http://www.franklinva.com/city_infotech_archiving.html to see if Archiving may help you reduce your mailbox size.
What is the largest attachment
I can send?
FCCO's Exchange
server has a limit of 10mb on e-mail attachments. If you have a
file that is larger than this, please use a ZIP program to compress it
before sending. If you have a large file that is important for your
job that must be sent via e-mail, please contact FCCO for special assistance
(757.562.8512).
How can I see how much
space I'm using?
If you use Outlook
Web Access - Click on Options in the lower left. The very
last option is "Display Mailbox Size". This will tell
you the total sizes of the messages in each folder.
If you use Outlook 2003, 2002, 2000 - Right-click on your name
at the top of the folder list, then choose Properties. Click the
button labeled "Folder Size" to see the total sizes of the messages
in each folder.
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