 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
City
Employee Email:
(Click On The Appropriate Link)
Police Department / All
Other Employees
Click Here for the City Email Mailbox Rules
Department
of Computer Operations
207 West Second Avenue
Franklin, Virginia 23851
(757) 562-8512
(757) 562-2480 - Fax
Welcome to the official internet site for the City of Franklin Information
Technology Department. We hope you'll find this site useful in answering
your questions about our department. We are continuing to add more and
more updated information to the site. So, please keep checking back. Thank
you for your interest.
The Information Systems Department is responsible for most electronic
information processing in the City and is the primary resource for the
planning and implementation of new data processing technology.
The Department maintains, develops, and supports automated systems in
the areas of finance, personnel, human services, licenses, real estate
assessments, code enforcement, planning, and public safety. The public
safety computers and the local area networks within City Hall are directly
linked with the City's mainframe computer to facilitate total coordination
of stored data. The Department also operates the Information Technology
Center, which provides word processing, text editing, desktop publishing,
and dial-in dictation capabilities for all City departments.
Technology
Overview -
The
City of Franklin currently has single node fiber optic cable running to
most of the department buildings.
Our internal network has a multi-platform operating systems structure
consisting of:
Microsoft Windows Servers, Microsoft Exchange Mail Server, Microsoft 2000-XP
Clients, SUSE Linux, and Nortel Business Connection Manager Digital Phone
System
AS400
Mainframe -
Accounting,
Payroll, Utility Billing, Commissioner of Revenue & Treasurer
Future
Plans -
The
Department of Information Systems future plans are to continue to provide
quality service & end user support to all of the City of Franklin
Departments. Some of the following projects are being looked at:
GIS
Voice Over IP
Wireless
Document Imaging
City of Franklin Email Mailbox Rules
| Overview |
| Due to hardware limitations and
maintenance requirements, on January 30, 2007, Franklin City Computer
Operations (FCCO) activated an automated e-mail cleanup procedure
based on the policy outlined below. This page attempts to
answer all questions about this policy change.
This change only affects users of FCCO Exchange/Outlook Web Access e-mail system. The following people WILL be affected by this policy
The following people will NOT be affected by this policy:
|
| The E-mail Policy Rules |
| E-mail Storage Limit |
| The maximum allowed storage per user on FCCO's e-mail system will be 800 megabytes, or 500,000 kilobytes. If you exceed this limit, you will be warned by an automated message. Please see http://www.franklinva.com/city_infotech_limits.html on staying under this limit, and how to check your disk space usage. |
| Inbox Folder |
| E-mail messages in your Inbox older than 30 days and larger than 5Mb or 5000Kb will be included in a report. These emails should be reviewed and if they contain attachments, those attachments should be saved to your machine and the email deleted by you when finished. Remember, your email is NOT a file store. Recieved attachments should be saved to your hard disk or network share and the email deleted if possible. |
| Sent Items Folder |
| E-mail messages in your Sent Items folder older than 30 days and larger than 5Mb or 500Kb will moved. These messages will be moved to a new folder called System Cleanup, where they will remain for 30 more days before being permanently deleted. |
| Deleted Items Folder |
| E-mail messages in your Deleted Items folder older than 15 days will automatically be deleted. These messages will NOT appear in the System Cleanup folder, but you will be able to recover them by using the Recover Deleted Items procedure for up to one week after they have been automatically deleted (see the section below titled Recover Deleted Items). This allows deleted messages to remain on the system for a maximum of 15 days. |
| System Cleanup Folder |
| The System Cleanup folder provides a "last chance" to recover deleted items. It will show up just like any other folder, but only if there are messages in it. Messages will remain in System Cleanup until they are 90 days old, after which they will be permanently deleted. NOTE: You will not see a System Cleanup folder unless something was moved there. If you keep your Inbox and Sent Items clean, you may never see a System Cleanup folder get created. |
| Storing Your E-mail Messages |
| If a message in placed into ANY
folder other than Inbox, Sent Items, Deleted
Items, or System Cleanup, it will not be automatically
deleted. Any important e-mails you wish to keep should be moved
to another folder. Click here for help creating and deleting folders in Outlook Web Access. Click here for help moving or copying a message in Outlook Web Access |
| Recovering Messages from System Cleanup |
| When messages from Sent Items
are deleted, they are moved to System Cleanup. New
Sent Items folders are created under System Cleanup.
Be sure to click on the plus sign (+) next to System Cleanup
to see the folders underneath it. If a message has been moved
to System Cleanup that you wanted to keep, simply move the
message to another folder, the same way you move messages from your
Inbox to another folder. Click here for help moving or copying a message in Outlook Web Access |
| Recover Deleted Items |
| If a message is emptied from
your Deleted Items folder, it is still not completely gone
yet. You still have one more chance to recover it.
Contact your administrator for assistance recovering these items. |
| Further Questions? |
| If you have other questions that
are not answered here, please contact the e-mail support at support@franklinva.com
for assistance, or call your Administrator at 757.562.8512.
Thanks. |
 |
 |
| Find out about our History click here for more details |
|
 |
|
